Why isn't there tracking information for my order?
If you can not see any tracking data on your shipment plus the estimated delivery date hasn't yet passed, your package should still arrive when they're due. You will find some common explanations why tracking information is unavailable on our Tracking Shipments Help page.
To take advantage of FREE Shipping:
- Place a minimum of $25 of eligible items in your Shopping Cart.
- Proceed to checkout.
- Ship your items to only one U.S. address.
- Select "Group my items into as few shipments as possible" when your shipping preference.
- Select FREE Shipping for your shipping speed. Your order will be delivered within 3-7 business days after all of your items are available to ship (including pre-order items).
- Place your order, and enjoy the free postage!
We gladly accepts orders all throughout the world. Available product lines, shipping rates and charges can vary depending on the delivery address for the order.
To see the shipping rate information specific to your order's destination, find your region.
There could be limitations on where and whether vendors offer international shipping. For details, visit our the vendors international shipping details page.
Read more about shipping to U.S. protectorates or APO, FPO, or DPO addresses.
The following items can be shipped to just about all destinations outside the U.S.:
- VHS videos
* Note: Books that demand special handling because they are extremely heavy (for example, multi-volume sets) cannot be shipped beyond the U.S. If this is the case, it is noted on the product detail page.
Customs, Duties, and Taxes
You are accountable for assuring the product can be lawfully imported to the destination country. When ordering the recipient is the importer of record and should observe all regulations of the destination country. Orders which are shipped to countries outside of the United States could possibly be subject to import taxes, customs duties and costs levied by the destination country. The person receiving an internationally shipment may be governed by such import taxes, customs duties and charges, which are levied after a shipment reaches your country. Additional charges for customs clearance must be borne with the recipient; we've no control over these charges and cannot predict whatever they might be. Customs policies vary widely from nation to nation; make sure you contact your local customs office for further information. When customs clearance procedures are required, it can delays beyond our original delivery quotes.
Shipping Rates and Times by Geographic Region
When orders shipped internationally reach the destination country, they could be governed by customs clearance procedures which could cause delays beyond original delivery estimates.
Dealers sometimes have policies that are different from our terms and conditions. For items you have purchased from a vendor, please visit the applicable seller's policies for the other terms and conditions which may apply to your purchase of such merchandise.
Shipping to APO, FPO, or DPO
Standard Shipping Deliveries may take longer--up to A 3-week period for APO, FPO, or DPO addresses.
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